User Policy
 Invoicing Payments and Cancellations
Unless agreed in writing with Web4orce all services shall be payable in advance.

Future Charges
Invoices are submitted via electronic email 28 days in advance of the next period start date. In addition Invoices can be obtained and printed via the customer's online account.

The Customer will ensure that all payments are received by Web4orce on or before the due date. All payments must be in UK Pounds Sterling. If your cheque is returned by the bank as unpaid for any reason, you will be liable for a "returned cheque" charge of 35.

Late Payments
Web4orce reserves the right to suspend services without notice should the customer fail to make the due payment by or on the due date. A reinstatement of services charge can made by Web4orce of 5% of the total amount outstanding and not less 35.00 for each service reinstated.

Very Late Payments
Failure to pay an outstanding invoice within 1 month following the due date will result as follows. Default Notice/Notices will be uploaded to the Internet displaying your business name and address. Stating that an outstanding invoice/invoices remain unpaid and have been overdue for at least 1 month. Subsequently, you will incur a further cost of £150 for each Default Notice that has to be removed.

Prices for services are guaranteed for the period that the customer purchased. Web4orce does not guarantee to reduce a customer's charges should Web4orce's charges be reduced at a later date. Web4orce reserves the right to change it's prices at any time.

Contract duration
The duration of the contract shall be determined by the term purchased by the Customer or by the minimum term of the Services purchased by the Customer.

Auto Renewal Policy
Web4orce operate an Auto Renewal Policy on all products and services, which is designed to ensure continuity of service.
As per the Web4orce Cancellation Policy customers wishing to cancel their Auto Renewal must do so, giving 1 calendar months notice via Royal Mail Recorded Delivery duly signed for by Web4orce prior to the contract expiry date.
Any Auto Renewal notification emails will be sent to the email address that is contained within the customers account at the pertinent time. It is important therefore, that customers ensure their contact and billing details, and more specifically their email address is absolutely up to date.

Customers may cancel services at any time by giving 1 calendar months notice via Royal Mail Recorded Delivery and duly signed for as having been received by Web4orce.

Service upgrades
The Customer can request the upgrade of a Service at anytime. If the Customer has exceeded the minimum term of the Service Web4orce will agree with the Customer to credit any advanced payments Web4orce has received.

Whilst Web4orce will at all times make every effort to ensure the performance and delivery of Services that are directly within its control or not, Web4orce gives no warranties of any kind, expressed or implied for services provided to the Customer. Web4orce disclaims any warranty or fitness for a particular purpose. This includes loss of business, custom, loss of data and all service interruptions unless otherwise stated by Web4orce or agreed with the customer in writing.

The Customer will have no recourse to Web4orce if a customers account is in arrears; Web4orce has suspended or withdrawn services as a result of the customer being in breach of any of the terms in the use of the services; is subject to a wind-up order, has been placed into receivership, or ceased trading.

The Customer agrees that it shall defend, indemnify, save and hold harmless Web4orce from any and all demands, liabilities, losses, costs and claims, including all legal fees, that may arise or result from any service provided or performed or agreed to be performed by a Customer, its clients, agents, employees or representatives. (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Web4orce's services; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective Product sold via Web4orce's services.

These terms and conditions are subject to English Law.

Web4orce reserves the right to revise these terms at any time without due notice.

Last revised 4th November 2013

Copyright Web4orce Ltd. | Terms and Conditions | Nominet Terms of Use
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